Break Up The Big Three

  Break Up The Big Three!

UPDATE May 15, 2019: We successfully submitted 18,263 signatures from this petition along with our detailed policy submission to the CRTC — thank you for speaking out! Please note that *we will continue to collect petition signatures on this page* as there will be another opportunity for us to submit your voices to the CRTC in October 2019 — so keep up that pressure folks! OpenMedia is also planning to appear before the CRTC's in person hearing in January 2020. Stay tuned for the next phase of the movement to bring affordable and quality mobile services to everyone in Canada!

Canada’s cell phone market has been broken for way too long. The Big Three’s stronghold over our wireless market has limited competition and means people in Canada continue to pay some of the highest mobile prices in the world.1

But thanks to the hundreds of thousands of people that have spoken out demanding more mobile choice, competition and lower prices, the Canadian Radio-television and Telecommunications Commission (CRTC) has finally put forward a historic opportunity to revamp our wireless market and bring in new providers that can fairly compete with the Big Three.2 So we can’t stop now — we must turn this into a national movement.

If we can make it clear how broken our cell phone market is, the CRTC will have no choice but to fundamentally change the system and ensure we have high quality, affordable cell phone service in Canada.

Tell the CRTC: It’s time to overhaul Canada’s wireless market!

Click here to read the letter

Dear Commissioners,

This proceeding must lead to an overhaul of Canada’s cell phone market, to substantively address the long-standing issues of affordability, and ensure a significant increase in providers to allow for more choice. As part of this proceeding I am asking the Commission to address the following aspects specifically:


People in Canada pay some of the highest prices in the world for subpar mobile services, and the gap between Canada and other countries’ wireless affordability continues to grow. Too many people are priced out of the market and those who can pay, pay way too much relative to our international counterparts.

To alleviate the affordability issue we need entry level plans that anyone can afford and more competitors to bring down average prices. Everyone should have access to a plan with enough data, voice minutes and text to meet their needs at a price they can afford, without having to sacrifice other basic needs such as food.

We ask the Commission to guarantee affordable, quality mobile services are available to people across the socio-economic spectrum, especially lower income families, no matter where they live in Canada.


The lack of choice of providers in Canada subjects us to some of the highest mobile prices in the world. Without choice of providers, people are confined to the Big Three and their flanker brands (e.g. Fido, Koodo, Virgin), subject to aggressive and misleading sales practices, and have no choice for better alternatives.

The Commission must introduce new providers to the market, including Mobile Virtual Network Operators (MVNOs), and ensure that these providers are able to compete on fair terms, indefinitely. Having a diversity of providers that can fairly compete with each other will provide incentive for established and new providers to innovate and offer better services and plans, leading to lower retail prices.

Canada’s current environment does not foster the potential for new providers. We demand the Commission ensures a fair playing field for new providers to fundamentally expand and shift choice in the wireless market for years to come.


The digital divide in Canada must be addressed. The Commission must ensure universal wireless access and infrastructure throughout the country. We demand that all providers who enter the market are able to offer the best technology available and as it becomes available (e.g. 5G), including for entry level plans.

We also ask the Commission to force our national providers to share their spectrum with new providers at reasonable rates. This is key to connecting all Canadians by allowing new competitors to enter the market and compete across Canada on a level playing field.

Finally, I acknowledge that my comments and information will form part of the public record for this proceeding including on the CRTC website. I do not wish to appear at the hearing in relation to this submission. I ask that this submission be granted the same weight as that of any other party.

[First Name, Last Name, Postal Code]

This campaign is hosted by OpenMedia. We will protect your privacy, and keep you informed about this campaign and others. Find OpenMedia's privacy policy here.

The fight for bringing more providers and lower prices to Canada’s mobile market has been a long, hard fought one for the OpenMedia community. Over 82,000 people have called on the government for more choice of mobile providers and lower prices through multiple OpenMedia campaigns over the past few years.

This once-in-a-generation opportunity to revamp the wireless market we have today would have not been possible without the voices of all these concerned individuals.

We simply can’t afford to keep paying some of the highest cell phone prices in the world. The exorbitant cost of our data has Canada ranking among the lowest Organisation for Economic Co-operation and Development (OECD) countries in terms of data used per subscriber. And Canada’s wireless subscribers paid an exorbitant $1.2 billion in overage fees alone in 2017.3

Yet, Big Telecom's profit margins are reaching all time highs.4

Our telecoms pocket 70 times as much per gigabyte per person compared to their counterparts in India, and 23 times as much as the telecoms in Finland. And in countries like Finland, people are using up to 14 GB of data per month. But in Canada the average user consumes less than a meagre 2 GB per month.5 Our prices are too high. This just isn’t right.

We must use this opportunity to build a national movement and set things straight — because we deserve better mobile services!

This action is hosted by:


[1] Media and Internet Concentration in Canada 1984-2017: Canadian Media Concentration Research Project
[2] Telecom Notice of Consultation CRTC 2019-57: CRTC
[3,4]  Communications Monitoring Report 2018: CRTC
[5] Canada's Wireless Providers Make Most Revenue Per GB In The World: Study: Huffington Post

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